We both wanted to take the time to let you know just how much we enjoyed our African Safari Dream vacation. The wonderful and expedite responses from you as we were planning our trip, the materials, books and maps, the instant email responses to our questions and the care given to us by the team the minute we landed until the day we said good bye to East Africa, can only be described as excellence in meeting all of our needs.
I will admit it took some convincing for my husband to agree to go. He was shall we say reticence and made it known to our group. Then on that third evening as everyone was talking at once about all we had seen and done the previous days, he stood up, had everyone’s attention and announced, “are you not so glad that I talked all of you into coming”. What a moment. I am attaching a picture from that moment.
I also want to commend the professionalism of all those associated with your organization. You are right up there with Disney in your customer service. Our meet and greet team, our guides, David and Ellison were so knowledgeable about the animals, the birds and the history of their country. They were totally engaged with each of us. They were also considerate of our needs and planned the trip accordingly. I enclose their pictures because they were so important to us.
I also am sending on the lion picture Gene took with his phone camera. You do not need fancy equipment to experience the wonders of an African Dream Safari.
Thanks again for all that you have done. I have recommended you to all of my friends.
Gene and Barbara N.
Safari Dates: May 15, 2015 to May 26, 2015